Lettersmith

Lettersmith is a drafting web application used by writing instructors and students at the University of Michigan. I was project lead on this project which involved guiding the projects scope and development. I contributed and oversaw the visual design development and facilitated deep discovery exercises to define next steps in product direction and feature development.

Our Problem Space:

Develop a web application that supports the drafting stage of the writing process to be used in higher education settings such as Career Centers and Writing Courses.

Key Details

• Project Lead and Lead Designer working with another ux designer, application architect, software developer, UX design student intern, faculty partner, and behavioral scientist.

• 1 year (3-month product development cycles)

• Web Design, UX Design, Branding, Research, interviewing

High Impact Initiatives Completed

• New adoption use-cases and strengthened existing partnerships

• Lead team effort to produce new Identity and design system

• Create new permissions and data collection models

• Integrated new information architecture to support usability and scaling

• Improved on-boarding experience